Property Manager

Pasadena, CA

Reporting to the Director of Property Management, this position will be responsible for managing a dynamic portfolio of open-air shopping centers throughout the western United States.

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ShopCore owns and operates dominant community and power shopping centers in top U.S. Metropolitan Statistical Areas (MSA’s). 

Due to our continued expansion, we have an immediate opening for an energetic, conscientious and detail oriented Regional Property Manager for western United States who enjoys making a difference, being part of a team, and takes pride in their career. 

  1. Foster and maintain positive tenant relations through site visits, tenant meetings, correspondence, and by being accessible and providing timely and effective service and response.
  2. Solicit bid proposals and coordinate execution of contracts for landscaping, cleaning, security, and preventative maintenance for assigned properties.
  3. Take initiative in advancing innovative solutions to attain “best-in-class” statuses for assigned properties and the larger portfolio.
  4. Monitor tenant compliance with lease agreements and resolves problems and concerns. 
  5. Conduct regular site visits to assess condition of properties and to ensure that maintenance is being performed according to set standards. 
  6. Identify and address issues and problems related to life safety, liability, and potential negligence situations that could impact Owner, its contractors, tenants and/or customers.
  7. Manage tenant-facing aspects of the accounts receivable process and assist in timely, appropriate resolution of tenant-related outstanding receivables involving dispute reviews and defaults.
  8. Oversee the preparation of various financial reports including but not limited to accounts payable, monthly budget variance analysis, rent roll review and preparation of annual operating and capital budgets.
  9. Work with Accounting, Revenue Control, Accounts Receivable, Leasing, Tax Departments and various other departments in effectively resolving tenant issues and disputes regarding rent, adjustments, etc.
  10. Liaise with the Construction Department on all landlord construction projects, monitor progress and follow up on successful completion.
  11. Handle complaints and concerns in a prompt, appropriate manner.
  12. Assumes additional responsibilities and performs special project as needed or directed. 


  • 3-5 years previous relevant experience
  • Proven experience in property management/administration within a retail environment
  • Strong financial management skills
  • Strong focus on delivering results and providing exceptional tenant service
  • Excellent verbal and written communication
  • Self-motivated, self-directed and capable of working independently
  • Proven people management abilities
  • Proficient in Word, Excel and Outlook
  • High degree of integrity

Preferred Qualifications:

  • CSM, CPM, or RPA certifications are preferred
  • Experience with MRI is an asset

Additional Information

We offer attractive, competitive compensation and benefits including medical, HSA, dental, vision, life, a 401k match option, paid PTO and holidays.

If you want to join a dynamic team that believes integrity is the bedrock of business and stresses that our most valuable assets are our employees; then attach your resume, list of certifications, salary history, and a well written cover letter indicating why you are the best candidate for this position.

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ShopCore Properties.  Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

*Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.  Only local candidates will be considered.

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